FAQ
Is there a age restriction to have a session?
You must be a minimum of 18 years of age
Do you do in person sessions?
Yes, when schedule permits but most sessions are held online over zoom
What do I need to know before I join my session with Monica?
Because most sessions are held on line there are a few things to know.
You must have good internet
You must use a device that is either a tablet, laptop , desktop or smartphone
The device must have a built in camera
Join your session relaxed, in a quiet space and where you will not be interrupted- This time is for you.
Have good lighting or be in a room that has lighting available if needed
NO sessions will be done while you are driving a car! or out about town! Sorry, I have to mention it as both have occurred
How do you accept payment?
Vis/MC/AMEX and Paypal are all available directly from the “Book an Appointment page of the website If you prefer Zelle or Venmo that is also possible but you will need to book/schedule and pay for your session directly through Monica and not her website. You can call the office to arrange.
I need a session very soon but there is no availability, what can I do?
If you are needing a sooner appointment then what the online calendar is showing, you can email Monica from the website. She keeps a few days/times blocked for small group sessions and if there is availability on those days she can accommodate you with a private online session on those dates. Email her your need and she will respond.
I want to schedule a small group session in my home, how do I schedule one with Monica?
First, reach out to Monica and together select a day/time/location and discuss details of your small group and once all is arranged you can then go to her “ Book an Appointment” page on the website- Scroll to Small Group tab- there you would select either the online small group or the in person small group depending on what you together decided and agreed on. You will pay this way. Payment must be 72 hours prior to the small group event.
Can I record my session with you?
Yes of course! If you are having a zoom reading I can record the session for you and email it to you directly after our session together. Any in-person sessions clients must record on their own
To redeem your digital gift card please email Monica directly from her website and include in your email the following:
Gift card redemption code
Name of the person that gifted you.
Your Time Zone( PT,ET,MT,CT)
Preferably best days EX: ( Tuesdays after 3:00 ET)
Monica will respond within 24 hours along with a available dates /times for you to confirm
Once confirmed, a zoom link will be sent soon.
How do I redeem a digital gift card?
Where are you located?
Southern California and Las Vegas, Nevada and sessions are available worldwide via Zoom
Do you accept text messages?
I am sorry, I am unable to receive text messages through either of my business telephone numbers. If you have sent me a text message please know I have not received it.If you wish to reach out to me please do so either by phone, FaceBook messenger or email. You can locate my contact information on my contact page of this website. I look forward to hearing from you.